Frequently Asked Questions

DO YOU OFFER CUSTOM PIECES?
I am happy to hear your custom idea and will provide an estimate of timeframe to complete your request along with pricing. Let’s collaborate!!

WHAT ARE BEST PRACTICES IN TAKING CARE OF MY CLAY JEWELRY?
To keep your jewelry looking its best, do not drop or knock them on any hard surfaces. These pieces are fragile and should be handled with care. Sunlight can cause resin to yellow, so keep earrings stored in a cool dry place.


HOW DO I KEEP MY CLAY JEWELRY LOOKING ITS BEST?
To clean your handmade pieces, use a baby wipe and clean gently. These pieces are fragile and should be handled with care.


WILL MY ORDER LOOK EXACTLY LIKE THE IMAGE?
These earrings are handmade with love, so no two pieces are the same. One piece from each collection is selected for pictures. Slight variations and imperfections may occur. Every attempt has been made to represent the product and colors as accurately as possible; differences in computer/phone screens may affect the color displayed.


HOW QUICKLY WILL MY ORDER BE SHIPPED?
Please allow 2-3 business days for your item to be shipped. Once shipped, standard domestic USPS shipping timeframes apply.
Blackbirds & Wildflowers is not responsible for lost or stolen items. Tracking numbers are assigned when the item is shipped, so contact USPS directly for any delivery disputes.


WHAT IS YOUR RETURN POLICY?
For sanitary reasons, all sales are final. Send a message within 7 days if any of your items were damaged during shipping or there is a discrepancy with the items received.